Shopee Indonesia, a leading e-commerce platform in Southeast Asia, has recently announced a strategic restructuring that includes the reduction of several hundred positions and the relocation of its customer operations team to the cities of Solo and Yogyakarta. These locations are approximately 500 kilometers away from the capital, Jakarta, and were chosen after careful consideration.
The decision, which has been in the making for a year, took into account the infrastructure, talent pool, and human resource development potential of the target cities. For employees who do not wish to relocate, the company has offered support packages including severance pay and medical insurance, as well as relocation options, demonstrating care and respect for its workforce.
Shopee Indonesia's new office location in Solo already hosts thousands of employees, indicating significant progress in the company's local business development and team building. Last year, Shopee Indonesia also underwent staff reductions to optimize its organizational structure and enhance operational efficiency.
This strategic adjustment by Shopee Indonesia aims to better adapt to market changes, improve competitiveness, and provide customers with higher quality services. The company will continue to monitor the development trends of the Indonesian market, continuously refining and adjusting its business strategies to achieve sustainable long-term growth.